FAQ: Returns

 

• MY RETURN WAS PROCESSED BUT I WASN'T REFUNDED MY DELIVERY CHARGE
  
  
• We will refund you with the original price you paid for the goods (new collection only) but not the delivery charge
• For more information on our Returns Policy, just click here
  
  
• HAVE YOU RECEIVED MY RETURNED GOODS?
  
  
• As soon as your return has been processed by our warehouse, we'll email you to let you know.
• In the unlikely event that you don't receive this email within 10 days of posting your parcel to us,
  please get in touch with us here.
• If you have returned your parcel using a service that can be tracked, please give us the reference number when you contact us.
  
  
• HOW DO I RETURN AN EXISTING ITEM?
  
  
• Please click here for our returns policy.
  Here you will also find how to return your order or part of your order.